1. Introduction

Welcome to the 66kone Privacy Policy. At 66kone, we recognize that privacy is a fundamental right, and we are committed to protecting the personal information of all Indonesian players who use our online casino, sports betting, and lottery services. This Privacy Policy describes our practices concerning the collection, use, storage, protection, and disclosure of your personal data.

This Privacy Policy applies to all personal information collected through the 66kone website (https://66kone.cam), mobile-optimized site, and any related services, sales, marketing, or events. By creating an account and using 66kone services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

66kone operates internationally under offshore gaming licenses while primarily serving the Indonesian market. As such, we comply with international data protection standards while being sensitive to the specific privacy expectations and legal requirements relevant to Indonesian users. If you have questions about how your data is handled or wish to exercise your privacy rights, please contact our Data Protection Team using the contact details provided in Section 12 of this policy.

Privacy Commitment: 66kone will never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used exclusively to provide, improve, and secure our gaming services and to comply with legal obligations.

2. Information We Collect

To provide you with secure, personalized gaming services and comply with regulatory requirements, 66kone collects several categories of personal information. The specific data we collect depends on how you interact with our services.

2.1 Information You Provide Directly

When you register an account with 66kone, you voluntarily provide us with the following information:

  • Account Registration Data: Full legal name (as it appears on your Indonesian National ID), date of birth, gender, email address, mobile phone number, residential address (city and province), and chosen username and password.
  • Identity Verification Documents: Clear photographs or scans of your KTP (Indonesian National ID card), selfie photograph holding your KTP for identity verification, and potentially additional documentation such as bank statements or utility bills for address verification if required for enhanced due diligence.
  • Financial Information: Bank account details including bank name, account number, and account holder name for processing deposits and withdrawals; e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja account numbers) for electronic payment processing.
  • Communication Data: Content of messages, emails, or live chat conversations when you contact our customer support team; feedback, survey responses, or testimonials you choose to provide.

2.2 Information Collected Automatically

When you access and use 66kone services, certain information is collected automatically through technical means:

  • Device Information: Device type (desktop, mobile, tablet), operating system and version, browser type and version, screen resolution, device identifiers.
  • Usage Data: IP address, login dates and times, pages visited, games played, bet history, deposit and withdrawal transactions, session duration, clickstream data, referring URLs.
  • Location Information: Approximate geographic location derived from your IP address (country, region, city level).
  • Performance Data: Game performance metrics, connection speed, error logs, crash reports.

2.3 Information from Third Parties

In limited circumstances, we may receive information about you from third-party sources:

  • Payment Processors: Confirmation of successful deposits and withdrawals, transaction timestamps, payment method verification status.
  • Fraud Prevention Services: Alerts regarding accounts flagged for suspicious activity, shared fraud databases used to identify known fraudsters.
  • Gaming Partners: Game performance data from Evolution Gaming, Pragmatic Play, and other game studio partners.
Data Category Purpose Legal Basis
Registration Data Account creation and management Contract performance
KYC Documents Age verification, identity confirmation, fraud prevention Legal compliance
Financial Information Deposit and withdrawal processing Contract performance
Usage Data Service improvement, security monitoring Legitimate interests
Communication Data Customer support, dispute resolution Contract performance

3. How We Use Your Information

66kone uses the personal information we collect for specific, legitimate purposes that are necessary to provide our gaming services, ensure platform security, comply with legal obligations, and improve user experience. We do not use your data for purposes incompatible with those disclosed in this Privacy Policy.

3.1 Service Provision

  • Account Management: Creating and maintaining your player account, authenticating your identity when you log in, managing your account settings and preferences.
  • Transaction Processing: Processing deposits from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallets (OVO, DANA, GoPay), executing withdrawal requests, maintaining transaction records, sending payment confirmations.
  • Game Delivery: Providing access to casino games, live dealer tables, sports betting markets, and togel lottery betting; recording game outcomes and bet settlements; managing bonus offers and promotions.
  • Customer Support: Responding to your inquiries, resolving technical issues, investigating disputes, providing Indonesian-language support via live chat, WhatsApp, and email.

3.2 Legal Compliance and Security

  • Age Verification: Confirming that all players are at least 21 years of age as required by our Terms & Conditions and responsible gaming policies.
  • Identity Verification (KYC): Preventing identity theft, verifying account ownership, detecting multiple accounts created by the same individual.
  • Anti-Money Laundering (AML): Monitoring transaction patterns for signs of money laundering, reporting suspicious activities as required by international AML regulations.
  • Fraud Prevention: Detecting and preventing fraudulent deposits, chargebacks, bonus abuse, account hacking, collusion between players, and other forms of fraudulent activity.
  • Platform Security: Protecting against DDoS attacks, SQL injection, cross-site scripting, and other cyber threats; maintaining system logs for security auditing.

3.3 Service Improvement and Personalization

  • Analytics and Optimization: Analyzing how players use 66kone to identify popular games, optimize navigation, improve loading times, and fix bugs.
  • Personalized Recommendations: Suggesting games you might enjoy based on your play history, displaying relevant bonus offers based on your gaming preferences.
  • Marketing Communications: Sending promotional emails about new games, special bonuses, and platform updates (you may opt out at any time).

3.4 Legal Obligations

We use your information to comply with applicable laws and regulations including responding to lawful requests from law enforcement or regulatory authorities, maintaining records as required by gaming licenses and financial regulations, and cooperating with legal proceedings when necessary.

4. Information Sharing and Disclosure

66kone does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in limited circumstances necessary to operate our services, comply with legal obligations, and protect our legitimate interests.

4.1 Service Providers

We share your information with trusted third-party service providers who perform services on our behalf under strict confidentiality agreements:

  • Payment Processors: Indonesian banks and e-wallet providers to process your deposits and withdrawals securely.
  • Gaming Platform Providers: Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, PG Soft, and other studios that deliver game content require limited player data (usually just session tokens) to operate their games.
  • Customer Support Tools: Live chat software providers and email service providers that help us deliver customer support.
  • Cloud Hosting Providers: Secure data centers that host 66kone servers and databases.
  • Security Services: Fraud detection services, DDoS protection providers, and cybersecurity firms that help protect our platform.

All service providers are contractually required to maintain the confidentiality of your information, use it only for the specific purposes we authorize, and implement appropriate security measures.

4.2 Legal Requirements

We may disclose your personal information when required by law or when we believe disclosure is necessary to:

  • Comply with court orders, subpoenas, or other legal processes
  • Respond to lawful requests from law enforcement agencies or regulatory authorities
  • Enforce our Terms & Conditions or investigate potential violations
  • Protect the rights, property, or safety of 66kone, our users, or the public
  • Defend against legal claims or allegations

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, asset sale, or bankruptcy, your personal information may be transferred to a successor entity. We will notify you via email and prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4.4 Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify you personally for industry research, analytics, or marketing purposes. For example, we might share statistics about the total number of Indonesian players, popular game categories, or average session durations without revealing individual player identities.

5. Data Security Measures

Protecting your personal information is a top priority for 66kone. We implement industry-standard technical, administrative, and physical security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

5.1 Technical Security

  • Encryption: All data transmitted between your device and 66kone servers is protected using SSL/TLS 256-bit encryption. This same level of encryption is used by banks and financial institutions worldwide.
  • Secure Storage: Personal data stored in our databases is encrypted at rest using AES-256 encryption. KYC documents (KTP scans, selfies) are stored in isolated, encrypted storage with restricted access.
  • Firewall Protection: Multiple layers of firewalls protect our servers from unauthorized network access.
  • DDoS Protection: Distributed Denial of Service protection prevents attacks that could compromise platform availability and security.
  • Intrusion Detection: Automated systems monitor for suspicious activity and alert our security team to potential threats in real-time.

5.2 Administrative Security

  • Access Controls: Only authorized 66kone personnel with a legitimate business need can access personal data. Access is logged and audited regularly.
  • Employee Training: All staff with access to personal data receive regular training on data protection principles and security best practices.
  • Background Checks: Employees with access to sensitive data undergo background verification before being granted access.
  • Confidentiality Agreements: All employees and contractors sign strict confidentiality agreements prohibiting unauthorized data disclosure.

5.3 Your Security Responsibilities

While we implement robust security measures, you also play a crucial role in protecting your account:

  • Choose a strong, unique password combining uppercase, lowercase, numbers, and special characters
  • Never share your login credentials with anyone, including people claiming to be 66kone staff
  • Log out after each session, especially on shared or public computers
  • Enable two-factor authentication (2FA) if available
  • Contact support immediately if you suspect unauthorized account access
  • Keep your registered email address and phone number secure as these are used for account recovery

Security Guarantee: In the unlikely event of a data breach affecting 66kone systems, we commit to notifying all affected users within 72 hours and providing detailed information about the nature of the breach, data affected, and steps we're taking to prevent future incidents.

6. Data Retention

66kone retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable legal requirements.

6.1 Active Account Data

While your account remains active, we retain all personal information necessary to provide services including account registration data, KYC documents, financial records, and transaction history. This data remains accessible through your account dashboard where applicable.

6.2 Closed Account Data

When you close your account voluntarily or when we terminate your account for terms violations, we retain certain data for legal and regulatory compliance:

  • Financial Records: Transaction history, deposit and withdrawal records, and bonus history are retained for 7 years to comply with anti-money laundering regulations and tax reporting requirements.
  • KYC Documents: Identity verification documents (KTP scans, selfies) are retained for 5 years after account closure to comply with Know Your Customer regulations.
  • Communication Records: Customer support correspondence is retained for 3 years for dispute resolution and service quality purposes.
  • Fraud Prevention Data: If your account was closed due to fraudulent activity, relevant data may be retained indefinitely in shared fraud databases to protect 66kone and other gaming operators.

6.3 Automatic Deletion

Once retention periods expire and there are no ongoing legal obligations, disputes, or investigations requiring continued retention, your data is securely deleted from our systems. Deletion involves overwriting data multiple times to prevent recovery.

6.4 Inactive Account Policy

Accounts with no login activity for 24 consecutive months are considered dormant. We will send email notifications before converting your account to inactive status. Inactive accounts may be closed, and personal data subjected to retention policies outlined above.

7. Your Privacy Rights

As a 66kone user, you have several rights regarding your personal information. While the specific rights available may vary depending on your jurisdiction, we strive to honor the following rights for all Indonesian players:

7.1 Right to Access

You have the right to request confirmation of what personal data we hold about you and obtain a copy of that data. You can access much of your data directly through your account dashboard (profile information, transaction history, game history). For data not available through your account, contact our Data Protection Team with a specific access request.

7.2 Right to Correction

If personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update certain information (email address, phone number, password) directly through your account settings. For corrections to verified information (name, date of birth, address), contact support with appropriate documentation.

7.3 Right to Deletion

You may request deletion of your personal data in certain circumstances including when the data is no longer necessary for the purposes collected, you withdraw consent (where consent was the legal basis), or you object to processing. Note that we may retain certain data as required by law or for legitimate business purposes (fraud prevention, legal compliance).

7.4 Right to Object

You have the right to object to processing of your personal data based on legitimate interests, including marketing communications. You can opt out of promotional emails by clicking the unsubscribe link in any marketing email or updating your communication preferences in account settings.

7.5 Right to Data Portability

You have the right to receive personal data you provided to us in a structured, commonly used, machine-readable format and transmit it to another service provider. Contact our Data Protection Team to request data export.

7.6 Right to Withdraw Consent

Where we process your data based on consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

7.7 Exercising Your Rights

To exercise any of these rights, contact our Data Protection Team at [email protected] with your request. We will respond within 30 days. To protect your privacy, we may require identity verification before fulfilling requests involving personal data access or modification.

8. Cookies and Tracking Technologies

66kone uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver targeted content. This section explains what cookies are, how we use them, and how you can control them.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They enable the website to remember your actions and preferences (such as login status, language preference, font size) over time, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.

8.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function. These include session cookies that keep you logged in, security cookies that protect against fraud, and load-balancing cookies that distribute traffic across servers. You cannot disable these cookies without losing core functionality.
  • Performance Cookies: Collect anonymous information about how visitors use 66kone, which pages are visited most often, and error messages encountered. This data helps us improve the platform. Example: Google Analytics cookies.
  • Functionality Cookies: Remember your preferences and choices (language, currency display format, timezone). These enhance your experience by personalizing the site to your preferences.
  • Marketing Cookies: Track your browsing activity to deliver relevant advertisements and promotional content. These cookies may be set by third-party advertising partners with our permission.

8.3 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Browser settings to manage cookies are typically found in "Options," "Tools," or "Preferences" menus. Note that disabling cookies may prevent you from accessing certain features of 66kone or cause the site to function improperly.

You can also manage third-party advertising cookies through industry opt-out platforms, though this will not prevent all targeted advertising, only that based on cookies.

9. International Data Transfers

66kone operates internationally and stores data on servers located outside Indonesia. When you use our services, your personal information may be transferred to, stored, and processed in countries where 66kone's servers and service providers are located. These countries may have data protection laws different from those of Indonesia.

We ensure that international transfers of your personal data are protected through appropriate safeguards including:

  • Contractual agreements with service providers requiring them to maintain security standards equivalent to those described in this Privacy Policy
  • Encryption of data during transmission and storage
  • Regular security audits of data processing facilities
  • Compliance with international data protection frameworks where applicable

By using 66kone services, you acknowledge and consent to the transfer of your personal information outside Indonesia as necessary to provide our gaming services.

10. Children's Privacy

66kone services are strictly intended for adults aged 21 years and older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. Our registration process requires users to confirm they are at least 21 years old, and we verify age through KYC procedures requiring government-issued identification.

If we discover that we have inadvertently collected personal information from someone under 21, we will immediately delete that information from our systems and permanently close the associated account. Parents or guardians who believe their child under 21 has provided personal information to 66kone should contact us immediately at [email protected] so we can take prompt corrective action.

We encourage parents to monitor their children's internet usage and to help enforce this policy by instructing children never to provide personal information on gaming sites without permission.

11. Changes to This Privacy Policy

66kone reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this policy.

If we make material changes that significantly affect how we collect, use, or share your personal information, we will notify you through one or more of the following methods:

  • Email notification sent to your registered email address
  • Prominent notice on the 66kone homepage
  • Pop-up notification when you log into your account
  • SMS notification to your registered mobile number (for significant changes)

Your continued use of 66kone services after notification of changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you must stop using our services and may request account closure.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy or how 66kone handles your personal information, please contact our Data Protection Team:

  • Privacy Email: [email protected]
  • General Support Email: [email protected]
  • Live Chat: Available 24/7 through the website (click the chat icon in the bottom-right corner when logged in)
  • Response Time: We aim to respond to all privacy-related inquiries within 5 business days, and all data subject rights requests within 30 days

When contacting us about privacy matters, please include "Privacy Inquiry" in the subject line and provide sufficient detail to help us understand and address your concern. For data subject rights requests (access, deletion, correction), we may require identity verification to protect your privacy.

Our Indonesian-speaking customer support team can also assist with general privacy questions through live chat or WhatsApp, though formal data subject rights requests should be directed to our Data Protection Team via email for proper documentation and tracking.

AES-256 Encryption

Bank-grade encryption protects all stored data. Same security used by major financial institutions worldwide.

No Data Sales

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Access

Only authorized personnel with legitimate business needs can access your personal data. All access is logged and audited.

SSL Certificate

256-bit SSL encryption protects all data transmitted between your device and our servers.

Fraud Prevention

Advanced fraud detection systems monitor for suspicious activity 24/7 to protect your account.

Your Privacy Rights

Exercise your rights to access, correct, delete, or export your personal data at any time.

Questions About Your Privacy?

Our Data Protection Team is here to help. Contact us anytime with questions about how we collect, use, or protect your personal information. We're committed to transparency and your privacy rights.

Visit FAQ Return Home